US Domain Name Registration VivaWorld will handle either domain registration or transfer on your behalf. The U.S. government agency InterNIC charges $100 to register a domain name which covers the first two years. They currently bill at a rate of $50 per year thereafter. Unlimited updates via your own FTP account You will have unlimited access via FTP 24-hours a day to set up and maintain your web site. You can work on HTML documents, graphics, and scripts locally and then upload files to your web site when ready. Microsoft FrontPage extensions supported VivaWorld is pleased to offer support for Microsoft FrontPage extensions. You may request that FrontPage extensions be installed within your web site. VivaWorld does not charge a fee for this installation. Microsoft provides direct support for all FrontPage users. Free data transfer limit per month In general, any outward bound traffic from a website with the exception of email is considered to be data transfer. For example, each time a web page or image is loaded, a file is downloaded from your web site (not uploaded), or an audio file is requested data transfer is generated. The free data transfer limit is 325 MB per month for Plan "Trial" and increases with each plan up to 5.5 GB per month for "Bravo" accounts. Our experience has shown that 1000MB/month for "Standard" is more than enough bandwidth for the average web site. T3 OC3 fiber optic connections to the Internet VivaWorld's servers are connected to the Internet via multiple T3 connections on separate and diverse backbones (UUnet, MCI, Sprint) for redundancy and balanced workloads. Each backbone performance is monitored and IP traffics are automatically sent down to the shortest path by using the Cisco BGP4 protocol. Each T3 has the equivalent bandwidth of 28 T1's. Unlimited mail forwarding to a default address Once your domain name is active worldwide, you can receive all email addressed to your domain such as webmaster@yourname.com, sales@yourname.com, etc. By default, all email addressed to your domain will forward to your real email address provided by your local internet provider. For convenience, 10 mail forwarding options are available if you need specific addresses to be forwarded to different addresses on the internet. For example, email addressed to webmaster@yourname.com could forward to an account at one provider, but sales@yourname.com could forward to another provider account. POP3 Accounts In addition to mail forwarding, users have the option to retrieve email directly from POP3 mailboxes on the mail server using a Program like Eudora. One master POP and five additional POPs are included in our Plan "Standard" accounts. Higher level domain accounts provide even more POP addresses for your use. A PPP internet connection is needed. Auto email responders "Autoresponders" reply to incoming e-mail automatically. An autoresponder could be used to send a standard text file to persons addressing, say, info@yourname.com . Custom CGI script support via your own cgi-local directory All customers have access to a personal cgi-local directory which is reserved for custom CGI scripts. CGI scripts are often used to accomplish tasks which are not supported by basic HTML such as a "hit" counter or guest book. VivaWorld makes a number of CGI scripts available, but this directory can be used to set up scripts that you write (or find elsewhere on the web). Detailed web usage statistics & access to raw log files We use a program called MKStats to track web usage statistics such as what domains are accessing your web site, how many "hits" you are getting, how much data is being transferred and more. VivaWorld uses a multi-processor Silicon Graphics web server to crunch these numbers. You may select that either MKStats version 1.0 or version 2.1 software be used. Account "Control Panel" accessed via WWW All users have access to a web-based Control Panel which allows you to set mail forwarding options, enable/disable anonymous FTP access, change your password and more. It also allows access to other features such as an HTML Form Generator, web-based HTML editor and Perl script checker. Users can also update account contact information at anytime without having to contact VivaWorld. Controllable Anonymous FTP Enabling anonymous FTP allows visitors to access your web site to upload and/or download files without a unique id and password. By controllable anonymous FTP, we are referring to an environmment whereby anonymous access can be limited to specific files and directories. TrueSpeech server support TrueSpeech® is a high quality speech compression software which compresses speech down to as much as 1/40th its original size. Since regular speech files are normally large, compression using TrueSpeech enables them to be transferred faster and more easily. Support for TrueSpeech real-time audio is available for use in your web pages. Access to Excite Search Engine Excite® is a new generation of web navigation. It gives your web site the same advanced search capabilities used by the Excite service, allowing vistors to search your web site using keywords. mSQL Database Server and Utilities mSQL(mini SQL), is a lightweight database engine designed to provide fast access to stored data. We provide the tools to create a searchable database. In most instances, custom programming (commonly Perl or PHP) is needed to implement a fully functional web-to-database interface. Shopping Cart program The Shopping Cart program allows you to implement your own on-line storefront. The shopping cart script keeps track of what visitors have ordered allowing them to add or remove items from their virtual shopping basket. When a visitor decides to check-out, the order information including the buyer's name, address and billing instruction is e-mailed to the site webmaster and a receipt is sent to the shopper. A demonstration and extensive documentation are available. Access to our SSL Secure Server SSL(Secure Socket Layer) allows users to collect data such as credit card information in a secure environment. Information submitted via a secure form is sent to the server in an encrypted mode. Users may choose to research methods such as encrypted email (PGP), CyberCash, or other solution for retrieving such information from their web sites. Access to CyberCash CyberCash enables you to securely process credit card transactions 24 hours a day, seven days a week to a new global marketplace. CyberCash works with all the popular browsers, as well as the majority of Internet hardware, software, servers, communication protocols, and web store applications. On-line Technical Support VivaWorld offers extensive on-line technical support and documentation which will help you get started, get you out of a bind, and give you the means to create complex, interactive sites. In addition, our technical support is available by e-mail 24 hours a day, 7 days a week to assist you. webmaster@vivaworld.com © 1997 VivaWorld